Bite Technology Limited · Updated 4 October 2026
Delete your Bite account
You can request deletion of an account used with Bite, Bite Partner, Bite POS or Bite AI. You do not need access to the app to make a request.
Send your request
- Email us from the address connected to your account.
- Name the Bite app and restaurant or business account concerned.
- Write “Delete my account” in the message. Do not send your password.
What happens next
We will acknowledge the request and may ask for information needed to verify that the account belongs to you. If a restaurant controls relevant records, we will coordinate with or direct the request to that restaurant.
After verification, we delete or de-identify account profile details, contact details, saved preferences and other personal data that is no longer needed. We also remove access to the account and include associated reviews, visits and support records in the request review.
Information that may be kept
Some order, payment, receipt, tax, fraud-prevention, dispute and security records may need to be retained for legal obligations or an unresolved transaction. Restaurant-controlled records and copies held by payment, fiscal or other service providers follow their own applicable retention requirements. Encrypted backup copies expire through the backup retention process rather than being edited individually.
We will explain any material information we must keep and why when we complete the request. Sending a request is not confirmation that deletion has finished.
Need help?
Email admin@bite.technology or read the Bite privacy policy.